A few good questions.
Straight answers.
From your first project to the details underneath. Here’s how Rootsy works, and what to know before you start.
20 questions found
Getting started
What is Rootsy?
Rootsy gives your project a real cloud computer with a browser terminal, editor, files, and a place to run. Build a website, an app, an API, or an internal tool. Bring your idea or the code you already have.
Do I need to know how to code?
You can start by describing what you want to your AI coding assistant. The code and terminal are available whenever you need them. Review and test what you build before relying on it, especially when it handles other people’s information.
What do I need to bring?
A browser and your own Claude account for the preinstalled Claude Code experience. You sign in with Anthropic directly. Rootsy supplies the computer; your AI provider supplies the model and bills you separately.
Can I bring an existing project?
Yes. Upload your files or bring a repository into the terminal. Install the dependencies your project needs, run it, and continue from there. The setup depends on your project’s stack.
Is there a free plan?
No. Plans start with Starter at $12/month. See Pricing for the current plan details.
Your workspace
Is it a real computer?
Yes. You get a Linux environment with root access and a persistent filesystem. You can install packages, work in the terminal, use the browser editor, and run your own stack.
What can I run?
Apps, APIs and services that fit your computer’s resources. Node.js, nginx and Docker come installed, and you can install anything else that runs on Linux, such as Python, Postgres or Redis. Only HTTP requests reach the computer.
What happens when I close the tab?
Your files stay. Claude Code keeps the computer awake while it’s working. Other processes may resume after a sleep or may be gone, so run apps as systemd services and keep state on disk.
Can I use SSH?
No. You work in the browser terminal, or from an AI tool over MCP. There’s no SSH.
Does Rootsy back up my files?
Yes. Rootsy backs up each computer in use once a day, and you can make your own backup before a risky change. Backups stay with the computer, so deleting it deletes them. Keep a copy elsewhere too, such as a git remote.
Hosting & domains
Can one computer run several websites?
Yes. You can run multiple websites and apps on each computer, within its resources. Plans count computers and custom domains, rather than a fixed number of apps.
What address does my project get?
You receive a .rtsy.dev subdomain with HTTPS. You can also connect a domain you already own, within your plan’s domain allowance.
Can I keep my domain registrar and email?
Yes. You buy and manage your domain with your registrar and add the routing record Rootsy provides. Leave unrelated records, including your email’s MX records, in place.
What happens when my computer sleeps?
An incoming web request can wake the computer. The request waits while your web server resumes, so visitors may notice a short delay after an idle period. Sleep is part of how the service operates.
Can I run scheduled jobs?
Yes. A schedule sends a signed request to your computer at the times you choose, and the request wakes it. Cron inside the computer doesn’t run while it sleeps, so use a schedule instead.
Plans & billing
What does Rootsy cost?
Published plans are Starter at $12/month, Builder at $35/month, Pro at $59/month, and Studio at $95/month. Annual billing is also available. Your Claude account is a separate cost.
Are there usage overage charges?
No. Each plan includes monthly Runtime Credits. When they run out, the computers are parked and visitors see an unavailable page until the next allowance arrives. Nothing is deleted. Rootsy doesn’t sell extra credits.
Can I change plans or cancel?
Write to support@rootsy.io to change plans. Cancellation takes effect at the end of your paid period. Extra computers go dormant and extra domains detach. Account deletion is different from canceling a plan.
Why does my statement say ROOTSY.IO?
ROOTSY.IO is the billing descriptor used for a Rootsy subscription. Sign in to compare the charge with your billing history, or see the billing-help page at rootsy.io/link-charge if you don’t recognize it.
Where can I get help?
Email support@rootsy.io with a short description of the problem. For billing questions, include the date and amount. Never send passwords, API keys, or full card details.
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